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Sat 13 Dec 2025 • 11:15

Starling Bank Customer Targeted by Sophisticated £20,000 Scam Encounter

Starling Bank Customer Targeted by Sophisticated £20,000 Scam Encounter

A customer of Starling Bank recently shared her harrowing encounter with a highly sophisticated fraudster who nearly duped her into transferring £20,000. This incident has raised alarms about the growing prevalence of advanced scams targeting unsuspecting bank customers.

The scam unfolded when the victim received a call from someone claiming to be from Starling Bank. The fraudster, exhibiting a professional demeanor, informed her that her account was under investigation, which constituted a significant aspect of the scam. She recounted her confusion, stating, "I've been such an idiot and not noticed the red flags. I questioned it straight away as I hadn't received any notifications that money had left my account... But he told me those notifications had been blocked because the account was under investigation - it was an obvious red flag but I didn't clock it."

As the conversation progressed, the fraudster employed manipulative tactics, preventing her from accessing her account under the guise of security measures. "He also told me that I couldn't go into my account as I would be breaching security," she remarked. Following his instructions, she unwittingly provided crucial information while believing she was engaged in a legitimate process.

The fraudster escalated the deception by referencing her other bank accounts, convincing her that there was fraudulent activity, including a loan of £20,000 taken out in her name. The victim later recounted, "He also mentioned my 'other accounts'... I do have a Monzo account and he stated that someone had taken out a loan for £20,000 in my name."

This alarming incident highlights the need for increased vigilance among bank customers, as fraudsters continue to employ increasingly sophisticated tactics to deceive individuals into relinquishing their funds.

Disclaimer: This article is for general information only and is not financial or investment advice. Always do your own research and, if needed, speak to a qualified adviser before making financial decisions.