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Thu 26 Feb 2026 • 13:03

Virgin Media Warns O2 Customers of Phishing Scams Amid 3G Shutdown

Virgin Media Warns O2 Customers of Phishing Scams Amid 3G Shutdown

# Virgin Media Alerts O2 Customers Over Phishing Emails Amid 3G Network Shutdown

Virgin Media has issued a warning to O2 customers about a series of phishing emails that have recently surfaced. These emails are particularly concerning as they falsely claim to be from Virgin Media, taking advantage of the recent transition away from the 3G network.

The fraudulent emails mimic legitimate correspondence and may pose a significant risk to users. The timing of this alert coincides with O2's decision to discontinue its 3G service, a move meant to improve network efficiency and encourage the use of more advanced technologies. This change has sparked heightened activity among fraudsters seeking to exploit customer uncertainty.

Virgin Media acknowledged the situation, stating, "We've been made aware of phishing emails circulating that contain the content shown below." This recognition highlights their commitment to safeguarding customers against potential scams linked to the network alterations. As users adapt to the new network landscape, awareness of such threats is critical.

The launch of the phishing campaign appears to coincide with the impending 3G shutdown, which could lead to confusion among mobile users. Virgin Media advises that all customers remain vigilant and report any suspicious emails they encounter, ensuring network security remains a top priority.