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Fri 27 Feb 2026 • 17:16

UK Budget Airline Criticized for Poor Cleanliness and Service Quality

UK Budget Airline Criticized for Poor Cleanliness and Service Quality

**UK Budget Airline Identified as the Worst in the Country – 'Dirty' and 'Awful'**

Recent research has determined the budget airline that British travelers should avoid. Feedback collected from passengers highlights severe dissatisfaction, branding the airline as “dirty” and “awful.”

The findings reveal that this airline often compromises cleanliness and service quality. Many customers expressed frustration with the hidden fees that significantly increase overall travel costs. As noted, "It is billed as a budget airline but they make money from extras which far outweigh price savings on other flight companies," according to MailOnline.

Passengers reported experiences that included delayed flights and unfriendly staff, adding to their negative impressions. The lack of available customer support during travel woes has further alienated travelers, contributing to the airline’s poor image.

This analysis stems from a wider survey aimed at assessing customer satisfaction across various service aspects within the airline industry. The results serve as a warning to potential flyers to consider their options carefully.