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Mon 19 Jan 2026 • 02:14

Martin Lewis slaps Carluccio's and Evans with Trading Standards warning

Martin Lewis slaps Carluccio's and Evans with Trading Standards warning

Consumer advocate Martin Lewis has delivered a stern warning to the restaurant chains Carluccio's and Evans after identifying misleading information on their websites related to returns and refunds. This action occurred on October 10, when Lewis publicly announced his concerns, emphasizing the need for clarity in consumer rights.

Lewis has dedicated recent months to educating the public on their rights concerning returns and refunds, a situation he believes is jeopardized by misleading online information from these establishments. He has taken significant steps by formally notifying Trading Standards regarding the deceptive practices he uncovered on both websites.

In his remarks, Lewis asserted, "Evans and Carluccio's, you are wrong. Your websites are misleading, change them please. I have reported you to Trading Standards." His statement underscores the importance of transparency and honest communication in consumer relationships.

This warning draws attention to a broader issue affecting numerous consumers who seek fair treatment from businesses. By challenging these well-known brands, Lewis aims to protect consumer rights and ensure that all companies comply with legal standards concerning returns and refunds.

The public response to Lewis's activism has been largely supportive, with many applauding his dedication to holding companies accountable. His commitment to advocating for consumer rights is seen as a vital stance in today's marketplace.