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Mon 27 Apr 2026 • 09:44

Jet2 Reduces Holiday Document Dispatch to 14 Days Before Travel

Jet2 Reduces Holiday Document Dispatch to 14 Days Before Travel

**Jet2 has announced it will send travel documents later, causing concern among travelers.**

Jet2, the popular airline, has informed its customers that they will now receive their holiday documents just 14 days before their departure. Previously, passengers were accustomed to receiving these important documents 28 days in advance. This change has sparked concern among travelers about potential disruptions to their travel plans.

The announcement regarding the new timeline has left many passengers questioning the reliability of the email communications they received. One traveler expressed doubt, asking, "Hi, I've just received this email apparently from Jet2 saying I will now get my holiday documents 14 days before my holiday departure instead of 28, is this true or is it still 28, I've a feeling this was a spam email though," according to a concerned passenger.

Others reported similar experiences, with another traveler confirming, "I had the same email. Flying on 25 May with Jet2." A third passenger echoed this sentiment, stating, "I've just had the same email!"

In its official communication, Jet2 reassured customers about the change, stating, "Just so you know, following a change to when we send out the documents for your holiday, you'll now receive your documents 14 days before departure, rather than 28 days as stated on your original booking confirmation. You don't need to contact us or take any action - you'll receive your documents 14 days before you travel. Have a lovely holiday!"