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Fri 26 Dec 2025 • 01:53

DWP's Home Visits for Benefit Claimants Face Growing Concerns, Says Timms

DWP's Home Visits for Benefit Claimants Face Growing Concerns, Says Timms

# Update on DWP's 'Home Visits' for Benefit Claimants

## Sir Stephen Timms Responds to Concerns Amid Changes

The Department for Work and Pensions (DWP) is facing scrutiny regarding its plans to conduct home visits for benefit claimants. This concern was highlighted in a response from Sir Stephen Timms, the chair of the Work and Pensions Committee, released on December 23. The DWP's proposed home visits aim to assess the needs of individuals claiming various benefits, including Universal Credit and Personal Independence Payment.

The initiative has stirred up apprehension among advocates for social welfare, fearing that in-person assessments might deter individuals from claiming vital support. Many worry that the visits could exploit vulnerable groups, especially in the current economic climate. "Claimants shouldn't feel anxious about seeking the help they need," remarked Sir Stephen Timms.

The DWP has defended its approach, stating that the visits are designed to provide tailored support to claimants who may not have access to online services. The new policy will allow staff to collect relevant information in a more personal manner, thereby fostering better communication with those who may struggle with digital applications.

However, critics have raised concerns about how these visits will be implemented and the potential for inadequate safeguarding of claimant privacy and dignity during these interactions. The DWP is expected to clarify guidelines on how such visits will be conducted and the criteria for selecting claimants for in-home assessments shortly.

As discussions around this policy continue, the impact on vulnerable claimants remains a focus for both critics and supporters of the initiative.