Councillor Required to Complete Equality Training After Language Comments
# Councillor Ordered to Undergo Equality Training After English Comment
A local councillor known for her straightforward approach, Janet Cleverly, has been directed to attend equality training following her comments during a telephone conversation with a call handler. This incident prompted a ruling from the Public Services Ombudsman for Wales.
During the call, which occurred in recent weeks, Cleverly became frustrated with the call handler's language skills. She allegedly interrupted, demanding, "I'm sorry, can I speak to somebody who's speaking English?" According to the investigation, this outburst did not stop there; she reportedly continued to express her discontent, stating, "Sorry? I can't understand anything you're saying. Speak English!"
The findings outlined by the Ombudsman condemned her comments as inappropriate and not reflective of acceptable standards for public officials. The outcome mandated that the councillor complete equality training to address her conduct and improve her communication with constituents. This action serves to reinforce the importance of respectful dialogue within public services.