Butlin's Apologises After Family Leaves £1,000 Holiday Due to Poor Accommodation
# Butlin’s Issues Apology After Family Abandon £1,000 Nightmare Holiday in UK Seaside Town
## Family Disappointed by Longstanding British Holiday Brand
A family recently faced a shocking experience during their stay at a Butlin's resort in Bognor Regis, leading them to abandon their £1,000 holiday. The family reported significant issues with their accommodation, expressing dissatisfaction with the state of their room upon arrival.
The alarming condition of the room, described as being in disarray, provided an unpleasant start to the family's vacation. One family member remarked, "It looked like someone had stayed there on an adult weekend and had a fight and smashed up the room," according to The Argus.
After their disappointing experience, the family decided to leave the resort and seek alternative arrangements. In response to the incident, Butlin's has issued an apology, recognising that the family's expectations were not met. The company is committed to addressing feedback and improving their services to prevent such situations in the future.
The incident highlights the growing concerns regarding quality control and customer satisfaction within established holiday brands, sparking discussions about the standards expected at family resorts across the UK.