Britain’s News logo Britain’s News
Thu 19 Mar 2026 • 11:25

British Consumers Sitting on £1.2 Billion in Unspent Loyalty Points

British Consumers Sitting on £1.2 Billion in Unspent Loyalty Points

# Brits Could Be Sitting on £1.2 Billion in Unused Supermarket Loyalty Points

A new survey indicates that British consumers are potentially holding onto an astonishing £1.2 billion worth of unspent loyalty points from supermarkets. The survey, commissioned by a leading financial services firm, highlights that millions of individuals may be unaware of the actual value nestled within their loyalty accounts.

The research discovered that approximately 55% of consumers haven't redeemed their loyalty points, either due to forgetfulness or a lack of awareness about their worth. With many tokens expiring or losing value, individuals may be overlooking significant savings that could otherwise contribute toward their shopping budget.

Supermarkets frequently promote loyalty schemes to encourage repeat purchases, yet a substantial number of customers remain inactive in utilizing these rewards. Notably, points from popular programs collected at stores such as Tesco, Sainsbury's, and Waitrose are among the most commonly unclaimed.

The financial impact of these unused points is significant. Many families could benefit from using their accumulated points at a time when the cost of living continues to rise. “It’s shocking to think that so many are not taking advantage of potential savings. These points can make a real difference to household budgets,” remarked a representative from the financial firm behind the survey.

Consumers are urged to regularly check their loyalty accounts and stay informed about the expiration dates of their points. With some retailers providing mobile apps for easy management of points, taking action could easily lead to considerable savings. Therefore, it is important for shoppers to remain proactive in maximizing the benefits of these loyalty schemes.

This report is for informational purposes only and is not financial advice.